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Last Updated: [09/03/2024]

Terms and Conditions for Trufal.com

Welcome to Trufal.com. These Terms and Conditions ("Terms") govern your access to and use of Trufal.com’s services, including our website, admin panel, CMS software, and any related services, content, and features (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

1. Service Description

Trufal.com provides a comprehensive suite of tools and services designed to enable customers to create, manage, and optimize their ecommerce, blogging, or paid content websites. Our Services include, but are not limited to, website creation and management, ecommerce product management, point of sale (POS), inventory management, and customer support.

2. User Responsibilities

By using our Services, you agree to:-
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Lawful Use Policy: 
Use the Services only for lawful purposes and in accordance with these Terms.
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Information Accuracy Policy: 
Provide accurate, current, and complete information when creating an account or using our Services.
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Account Security Protocol: 
Maintain the security of your account, including not sharing your account information or password with others.
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Account Ownership and Responsibility: 
Be responsible for all activities conducted under your account and accept all risks of unauthorized access.

3. Payment Terms

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Subscription Terms and Payment Gateway: 
Our Services are available under subscription terms. Payment is processed through the PhonePe payment gateway.
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No Refund Policy: Utilize Free Trial: 
Trufal.com does not offer refunds once a subscription is purchased. Users are encouraged to utilize the 1-month free trial to evaluate the Services before subscribing.

4. Account Termination

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Subscription Termination Policy: 
Users who do not renew their subscription after the 1-month free trial will have their account terminated. While you may still be able to log in, you will not have access to your data or the Services.
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Account Termination for Breach: 
Trufal.com reserves the right to terminate or suspend your account and access to the Services if you breach these Terms, with or without notice.

5. Intellectual Property

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User Content Ownership and Hosting Rights: 
All content created by users on Trufal.com is stored securely and is considered the intellectual property of the user. Trufal.com does not claim ownership over your content but requires the right to host and display your content as part of providing the Services.
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Access to Generated Website Data: 
The source code of the customer's website generated by our Services is not provided to the customer. However, database and asset data may be provided upon request and subject to a fixed payment and terms to be agreed upon.

6. Provision of Data

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Data Access Service Terms: 
Upon request and for a fixed fee, Trufal.com may provide customers with access to their database and asset data. This service is subject to specific terms that will be provided at the time of the request.

7. Disclaimers and Limitation of Liability

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Service Availability Disclaimer: 
The Services are provided on an "as is" and "as available" basis. Trufal.com does not guarantee that the Services will be uninterrupted or error-free.
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Limitation of Liability Clause: 
Trufal.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Services.

8. Changes to Terms and Conditions

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Terms Modification Policy: 
Trufal.com reserves the right to modify these Terms at any time. We will provide notice of any significant changes to the Terms by updating the "Last Updated" date at the top of this document and/or other means, such as email. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

9. Contact Us

For any questions or concerns regarding these Terms, please contact us at:-
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Phone: 
+91-9142608299
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Email: 
support@trufal.com
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Address: 
C/o Pooja Kumari, 4th Fl, Surender Colony, St-1, Jharoda Majraa, North Delhi, Delhi, Delhi, India, 110084