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Last Updated: [09/03/2024]

Privacy Policy of Trufal.com

Welcome to Trufal.com ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is collected and used responsibly. This Privacy Policy applies to all information collected through our website, Trufal.com, our CMS software, and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect includes:-
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Contact Details:  
Your name, email address, phone number, and any other contact information you choose to provide.
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Account Information:  
Passwords and other information required for account access and authentication.
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Organization Information: 
Name and details about your customer's organization.
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Transactional Data: 
Details about transactions made on our platform, including purchases of subscriptions or services.
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Content Data: 
Information related to the ecommerce products, blogs, and paid content you manage through our platform.
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Technical Data: 
IP addresses, browser types, and versions, time zone settings, and other technology on the devices used to access our platform.
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Usage Data: 
Information about how you use our website, products, and services.
Sensitive Data: We do not collect sensitive data about you.

2. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes, including:
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To Provide and Manage Our Services: 
To meet or fulfill the reason you provided the information, such as responding to your queries, providing customer support, and managing your account.
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To Communicate with You: 
To send administrative information, product updates, and service information through emails, SMS, or other communication methods.
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For Security and Fraud Prevention: 
To use and analyze the collected information in order to maintain the security of our Services, including fraud monitoring and prevention.
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For Compliance and Legal Obligations: 
To comply with legal requirements, court orders, government requests, or to exercise our legal rights.

3. Sharing Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information with our service providers, to comply with laws, to protect your rights, or to fulfill business obligations.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. User Rights

You have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete your personal information. To exercise these rights, please contact us using the contact information provided.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date, and the updated version will be effective as soon as it is accessible.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at
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Phone: 
+91-9142608299
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Email: 
support@trufal.com .
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Address: 
C/o Pooja Kumari, 4th Fl, Surender Colony, St-1, Jharoda Majraa, North Delhi, Delhi, Delhi, India, 110084.