Last Updated: [29/04/2024]

Refund Policy

Please review our policy to understand the conditions under which refunds are handled and processed.

Welcome to Trufal.com! We're committed to ensuring that our customers receive exceptional service and support for their online presence needs. However, it is important to note that Trufal does not offer refunds once a subscription or service is purchased. Please read below for more details about our refund policy.

Trufal operates on a subscription basis, and users can choose from several subscription plans to access our platform. We encourage users to utilize the 1-month free trial to fully assess our services before committing to a subscription. Once a subscription fee is paid, Trufal does not provide refunds for any subscription services. This no-refund policy applies regardless of the user’s level of usage of the services during the subscription period.

Subscriptions are automatically renewed according to the selected plan's cycle (monthly, annually, etc.) or we will get in touch of customer in case of unpaid subscription. It is the responsibility of the customer to cancel their subscription before the renewal date if they do not wish to continue. Renewal fees are not eligible for refunds.

In exceptional cases where a service malfunction or error can be directly attributed to a failure on our part, we may consider issuing a refund. These cases will be handled on a case-by-case basis and are at the sole discretion of Trufal.com management.

Customers may cancel their subscription at any time. However, the cancellation will take effect only at the end of the current billing period, and no refunds will be made for the remaining period of the subscription.

If you have any questions or concerns about our refund policy, please contact us. We are h ere to assist you and provide the best customer service possible.

This Refund Policy can be updated at any time. Changes will be effective immediately upon posting the updated policy on our website. We encourage customers to review our refund policy periodically.